Mass Antibiotic Dispensing: Managing Volunteer Staffing Strategic National Stockpile (SNS) and Public Health Training Network Satellite Broadcast and Webcast Centers for Disease Control and Prevention Originally aired December 2, 2004 Course Overview The Strategic National Stockpile (SNS) was established in 1999 at the Centers for Disease Control and Prevention (CDC) to provide an inventory of medications and medical supplies available to send to a location in the event of a large infectious disease outbreak or other public health emergency, including a bioterrorism attack. A key element to the success of dispensing SNS medications and supplies is the role of volunteers. This live interactive program will highlight the essential elements of an effective volunteer program. Panel members will identify challenges in recruiting, managing and maintaining volunteer staffing, as well as determine appropriate solutions to many common problems associated with state and local volunteer program. Goal To introduce participants to the five essential elements of a successful volunteer program, which include recruitment, training, coordination and management, and volunteer maintenance; as well as introduce the different types of volunteers--medical and non-medical; spontaneous and planned. Objectives Upon successful completion of the program, participants will be able to: * List the four essential elements of a successful volunteer program. * Identify two challenges facing volunteer recruiters. * Determine the appropriate training for all volunteers both spontaneous and planned. * Establish clear roles and responsibilities for volunteers and volunteer organizations. * Identify the volunteer management needed for an effective mass antibiotic dispensing campaign. Target Audience This broadcast is designed for the Strategic National Stockpile (SNS) local and state planners. Presenters William F. Raub, PhD, Principal Deputy Assistant Secretary of Public Health Emergency Preparedness, U.S. Department of Health and Human Services Ruth Thornburg, MA, MS, Public Information & Communications Specialist, Strategic National Stockpile Program, CDC Linda Soos-Davis, MA, Human Service Division Chief, Oklahoma Department of Emergency Management CDR Robert Tosatto, RPh, MPH, MBA, Medical Reserve Corps Program Director, U.S. Public Health Service Kevin Eidson, PharmD, Strategic National Stockpile Coordinator, Tennessee Department of Health