The purpose of this presentation is to provide a reinforcement of the Iowa Biological and Chemical Threat Agent (BCTA) protocol model for handling suspicious mail and or packages. Speakers include: Steven Courtright, Manager, Emergency Preparedness, Hawkeye District, United States Post Office; Captain Robert Cox, Special Operations, Des Moines Fire Department; Mary Jones, Division Director, Division of Acute Disease Prevention and Emergency Response, Iowa Department of Public Health; Major Len Murray, Bomb Squad Commander, Homeland Security Bureau, Des Moines Police Department ; Jerry Ostendorf, State Coordinating Officer, Iowa Homeland Security and Emergency Management Division; and Lieutenant Colonel Kevin Plagman, Commander, 71st Civil Support Team Weapons of Mass Destruction.